Before the demise of its Stadia cloud gaming service, Google began processing refunds for all “game purchases, add-on content, and subscription fees other than Stadia Pro.”
- READ MORE: Google Stadia is dead, what went wrong?
Google announced that Stadia would be shutting down in September, with the platform clinging to life before its servers shut down entirely early next year.
Since players will lose access to all of their games once the platform is good and dead, Google is now processing refunds, as announced via an FAQ on their support page (via CVG).
“Beginning November 9, 2022, Stadia will attempt to automatically process refunds for all non-Stadia Pro game purchases, add-on content, and subscription fees made through the Stadia Store,” Google said.
“We ask for your patience as we work through each transaction and ask that you refrain from contacting Customer Support as they will not be able to expedite your refund during this time. We still expect most refunds to be processed by January 18, 2023.”
According to Google, refunds will be made through the method used to make the original payment. If they are unable to do this, Google will contact users through the Google account linked to their Stadia account with instructions on how to set up an alternate refund method.
Those who have made 20 or fewer purchases from the Stadia Store will receive one email per transaction, while those who have made more than 20 purchases will receive a single email “summarizing all refund attempts.”
However, getting your money back isn’t the only priority for former Stadia players. Various developers have started providing ways for fans to transfer their saves to another platform before the service shuts down completely. that includes one red dead redemption 2, which stood to lose a 6,000-hour save until Rockstar stepped in to save the day.
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